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Production Workflow Hell: Why Your Magazine Team Is Burned Out (And How to Fix It)

  • Writer: Scott Oldham
    Scott Oldham
  • 7 minutes ago
  • 5 min read
An alarm clock in the middle of a circular maze
Getting your team to the magazine deadline should be a straight path, not a maze.

I’ve known more than a few publishing professionals who pride themselves on a hectic, over-caffeinated workflow, as if great magazines can only be made through the most painful processes. I will admit that I’ve worked for one or two publishers for whom chaos was the rule rather than the exception, and their magazines turned out just fine. But there’s a better rule of thumb that’s served me well for many more publications than the ones produced by those few madhouses: Good processes make good products.


Nobody sets out to build a broken process. Poor processes accumulate. One workaround layers on top of another until the whole structure becomes a weight that every issue has to carry.


Production dysfunction isn't a personality problem or a staffing problem. It’s a systems problem. And systems problems have systems solutions, if you can first see clearly what's broken and why.


Signs Your Production Process Is Broken

Broken production processes rarely announce themselves dramatically. They erode gradually, showing up as friction, fatigue, and the slow lowering of expectations. How many of these warning signals do you recognize?


  1. Every issue is a crisis.

When the last week before close consistently requires heroic effort from your team, that's not bad luck or a particularly difficult issue. That’s your process telling you something. A well-designed workflow distributes stress across the production cycle rather than compressing it all into the final days. If your team is regularly working nights and weekends at close, the problem is upstream.


  1. Deadlines are suggestions.

When content contributors consistently miss deadlines without consequence — and the magazine comes out anyway because the production team scrambles to compensate — you’ve trained everyone that deadlines are negotiable. The people who suffer are the ones at the end of the pipeline who have no flex left to give.


  1. Approvals happen at the wrong level at the wrong time.

The most expensive revision in magazine production is a late-round copy change. When senior stakeholders are reviewing finished layouts for the first time in round two or three, and making substantial content edits, you’re doing revision work at design cost. Editorial approval and design approval are different stages. Conflating them creates expensive, demoralizing rework.


  1. Institutional knowledge lives in one person’s head.

If there’s someone on your team — editor, art director, production manager — without whom an issue simply cannot close, you don’t have a workflow. You have a person doing the work of a workflow. That’s unsustainable, it’s unfair to that person, and it creates serious organizational risk. When that person is on vacation, ill, or eventually moves on, the knowledge leaves with them.


  1. Your team has stopped suggesting improvements.

This is the quiet sign that’s easy to miss. When people stop raising issues about the process, it doesn’t necessarily mean the process is working. It means they’ve concluded that nothing will change, and the energy required to advocate for change isn’t worth it. Learned helplessness in a production team is a serious warning sign.


Standardization vs. Creativity: Finding the Balance

The most common objection I hear when talking about production systems is some version of: “We’re a creative team. We can’t work like a factory.” It’s a reasonable concern. Nobody got into magazine publishing to fill out forms and follow checklists.


But this framing sets up a false choice. Standardization and creativity aren’t in opposition. In fact, well-designed systems create the conditions for better creative work by eliminating the decisions that don't require creativity.


Removing repetitive judgment calls from an editorial team’s workflow is the biggest single contribution toward productivity that a publisher can make. Here’s what that looks like in practice:


  1. Standardize the inputs, not the outputs.

Contributors should submit content in a consistent format: Word document, styles stripped, photos listed separately with captions in a specific location, author bio at the end. None of that constrains what the article says or how it’s designed. But it eliminates a dozen micro-decisions at the start of layout.


  1. Build templates that invite variation.

A good layout template isn’t a rigid grid that every article must fit. It’s a flexible system of proportions, type scales, and spacing relationships that allows an enormous range of creative solutions while ensuring that each solution is consistent with the magazine’s visual identity. The template answers the structural questions so the designer can focus on the expressive ones.


  1. Define what requires approval versus what doesn’t.

A major source of production slowdown is routing things for approval that don’t require it. If your art director needs sign-off every time they adjust a photo crop or change a subhead treatment, you’ve created a bottleneck that isn’t serving anyone. Establish clear decision rights: what can the editor and designer decide independently and what requires senior approval. Most of what goes to senior approval shouldn’t.


When the Problem Is Capacity, Not Just Process

Sometimes the honest answer is that the workflow isn’t the problem. The real issue is that the publication team is simply too small for the scope of what they’re producing, and no amount of process improvement is going to close that gap.


This situation is more common than most organizations want to acknowledge. The publication exists to serve a larger mission. Staffing it at full capacity feels like an extravagance. So the team operates at a structural deficit, running hot every month and burning through capable people who eventually reach their limit.


One solution that works well for publications in this position is outsourcing production execution to an experienced design partner rather than trying to build the capacity in-house. This isn’t a compromise; for many publications, it’s the smarter model.


A production-focused design partner brings several things that are hard to replicate internally. They’ve built their systems around publication workflow rather than adapting general office tools to a publication context. They’ve solved the recurring problems (the ad that arrives in the wrong color space, the contributor who submits at 11 p.m., the last-minute page count change) enough times that they have protocols rather than panic responses. And they can scale to a publication’s actual complexity rather than the staff headcount that budget allows.


The benefit isn’t just cost; it's sanity. When a production partner owns the workflow, your internal team can stop being firefighters and start doing the work they’re actually good at.


If your production process is costing you more than it should — in time, in quality, or in team morale — Quarto Creative can help you diagnose what’s broken and build something that works. Our complimentary publication analysis includes a workflow assessment alongside the design review. Reach us at contact@quartocreative.com or 224-730-1083.

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